This policy explains what information Chavarria Painting collects when you request a quote or contact us, how that information is used, and the choices you have.
Information we collect
When you submit the quote form we collect the details you enter, which may include your name, phone number, email address (if you give one), service address, the services you select, and how you heard about us. If you call, text, or email us, we keep the contents of that correspondence.
How we use your information
We use your information to prepare and send your quote, schedule and carry out work at your property, contact you about your service, and respond to questions. We do not sell your personal information.
SMS and text messaging
If you opt in to text messages we use your phone number to send messages about your quote and your service. Reply STOP at any time to opt out. Reply HELP for support. Message and data rates may apply and message frequency may vary. Opting out of texts does not remove you from phone or email contact about work already scheduled.
Sharing
We share information only with service providers who help us operate the business, such as scheduling, payment, and messaging tools, and only as needed for them to perform that work. We may disclose information where required by law.
Retention
We keep quote and customer records for as long as needed to provide service and to meet business and legal requirements, then delete or anonymise them.
Your choices
You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Call or text us at 813-900-7293 and we will respond.
Cookies and analytics
We use Google Analytics to understand how visitors find and use our site, such as which pages are viewed and where visits come from. We use the Google Ads tag and the Meta Pixel to measure how well our Google, Facebook, and Instagram ads work and to show our ads to people who have visited our site. These tools use cookies or similar technologies and send information about your visit, such as the pages you view, your browser and device, and your IP address, to Google and Meta, which handle it under their own privacy policies. When you submit the quote form, we save campaign details from the address you arrived on (such as UTM tags and ad click IDs) and your Google Analytics and Meta browser identifiers with your request, so we can tell which campaigns lead to quote requests. If your browser sends a Global Privacy Control signal, we save only the UTM tags. You can block or delete cookies in your browser settings, opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout, manage Google ad personalization at adssettings.google.com, and manage how Meta uses your activity for ads in your Facebook or Instagram ad settings.
Changes to this policy
If we change this policy we will update the date at the top of this page.
Contact us
Questions about this policy? Call or text us at 813-900-7293.